Frequently Asked Questions

Our primary focus is from points into and out of Western Canada and the lower 48 states of the USA. Please refer to our coverage map for more details.

To view an estimated transit time from point to point, please visit our Transit Times Matrix and follow the simple instructions.

Freight rates are based on the size and weight of the shipment as well as the origin and destination. For a rate estimate, please complete our online rate request form, or contact our customer service department at rates@pcx.ca.

Pacific Coast Express provides consistent next day service between the Lower Mainland area to the Greater Seattle & Portland areas as well as to most points on southern Vancouver Island. We run regular schedules to most other areas in North America providing 2-4 day service depending on origin and destination. We use a partner for shipments originating from or to Mexico. We do not provide a guaranteed or expedited service as our regular service usually exceeds the expedited service of other carriers. Factors such as weather, traffic, border delays, etc. may affect transit times but are beyond our control.

No. We suggest a household goods moving company or courier service for this type of freight. 

Pacific Coast Express is an approved Transport Dangerous Goods/Hazmat Carrier. We require proper HAZMAT/TDG documentation sheets be provided with every hazmat shipment as well as a clearly marked Bill of Lading with UN #’s, descriptions, etc as required by various legislation. A Declaration from shipper must accompany all HAZMAT/Dangerous Goods shipments along with Shipper’s printed name. Please call us for additional information.

Yes, in addition to being a bonded carrier in Canada & the US, we also have a customs bonded warehouses in Surrey, BC; Calgary, AB; Edmonton, AB and Winnipeg, MB.

Although we are a bonded carrier and have a bonded warehouse facility, we do not provide in-house customs brokerage services. We are quite happy to recommend several reputable custom brokers you can work with to have your freight cleared into either the US or Canada.

PCX was one of the first Western Canadian carriers to enroll in the CTPAT program. We received our certificate September 2003, and were fully validated in March 2006 and remain fully compliant to these rigorous standards.

The PCX fleet is comprised of 53’ air-ride dry and heater vans. We provide protection from freezing, however, we do not provide temperature control unless pre-booked in advance – please call ahead to confirm availability.